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Camping-Tent-China Order Process
Date£º2016-5-30  Visits£º  ¡¾Font£ºBig Medium Small¡¿

Camping-Tent-China Order Process

 

 

FAQ:

 

 

About the order steps
 
1. Quotation based on simple sketch or our own design.
2. Confirm the price, lead time, artwork, payment terms, etc.
3. We, offer Proforma Invoice with sealed stamp, customer arrange deposit and send us bank slip.
4. Make initial sample based on customer's requirement for approval (photo or send by express, like DHL or TNT, etc.)
5. After sample approval, we go into mass production.
6. Show photo to customer when middle production (cutting or sewing or packing).
7. Show photo to customer the final production to confirm. Customer can also come to check or arrange third party inspection.
8. Customer arrange balance payment for us to book ship or plane for delivery.
9. When customer receive goods, pls feedback us the quality/service/market to help us do better.
 

 

About the samples fee


1. Why do you charge samples fee?
We need to order the material for your customized designs, we need to pay the printing, and we need to pay our designers salary. Once you pay the sample fee, it means we have the contract with you, we will take responsibility for your samples, until you say "ok, it is perfect".


2. How much is the samples fee?
The account is up to your samples, usually it is 100 USD, but if the tent size is bigger, design is complex,  the sample fee will be higher.


3. Is the sample fee refunded when the order is placed?
Yes, if your order amount is more than 10,000 USD, the sample fee will be refunded to you part or total, it decided by sample charge.


4. How can get the free samples?
When your value of trade reaches 100,000 USD, you will be our VIP customer. And all your samples will be free, meantime the samples time will be much shorter than normal.


5. What is the samples time?
It is 7-15 days according to the different samples. If you want the samples urgently, it can be done within one week.


6. How about the sample freight?
If you have an international express account, you can choose freight collect, if not, you can pay the freight together with the sample fee.


9. If I don't like the sample when I receive it, can you modify it for you?
If the sample is made all based on you required, but you want to improve more details, the new sample charge is by your side.

If the sample is made not reach your requirement, we will improve by our side free.

 

About the price


1. Do you have a competitive price?
Of course, we have. Have a try, you will know it.


2. How can I get the discount?
The discount is up to your order quantity. Small order will have higher price.
Your rolling order can help you get a bigger discount.
Delivery time, material and peak season will influence the price.

 

About the quality


1. How do you control the quality?
Our factory has years experiences in tent manufacture. And all our workers are 10-20 years experiences in tent. 
We check the tent one by one, make sure the quality is good.


2. How can I do if I receive the bad quality goods?
Tell us how many pcs bad goods, sending us the photos, we will refund discount cost or remake the goods for you.

 

About the MOQ


1. What is your MOQ?
It decided by different designs and size, normally it is 500-1000pcs.

 

About the delivery Time


1. Usually, it is 25-30 days according to your quantity.
2. Your urgent order is acceptable, 15-20 days is ok. But you may pay more money.

3. If peak season, the time should be negotiation with us.

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